Getting the best out of your security service provider

Throughout this blog, we’ve looked at Why Corporate Security Matters, the Rise of CCTV, How to Get an SIA Licence and Tips for Choosing Event Security Management Staff, so in this article, we’re going to find out how you can ensure

shutterstock_102697079the best security support for your business.

 

 

 

 

When you choose a total security service provider, you’re putting your business and your people in their hands.

Here’s our top four tips on getting the best out of your security service provider:

1/ Choose a reputable security service provider

It seems like an obvious one, but it’s the key to ensuring that your business receives the best security support. Choose a security service provider that has a proven track record and knows their area of expertise. Some providers will specialise in multinational companies, whilst others will focus on working with smaller, independent businesses or domestic clientele. Speak to provider and find out first hand their experience and the types of businesses and clients they work with. A good and reputable company will often have client testimonials on the website, so check out what their clients say about them. You can even speak to their clients directly and ask for an unbiased review if you want to delve further.

2/ Only SIA Licenced and highly experienced and trained professionals need apply

This tip goes hand in hand with the first. It goes without saying, that you should ensure that when you select a security service provider, all personnel are trained to the highest levels. So this means that all security officers hold a valid SIA Licence and the business itself conforms to legal requirements and accreditations, such ISO 9001, ISO 14001 and ISO 18001. You’ll usually find details of the types of accreditations that the security service provider holds on their website.

3/ Think about the three Bs: Budgets, Business and Best Practice

When it comes to choosing which security service provider to work with, your budget, your business and best practice should be front of mind.

Budget – Only you will know how much your business is worth protecting. Having said that, there’s no point contracting a security team without knowing how much you can afford to spend. Do you need 24/7 guards in place, or would CCTV installation be best placed for your business. A good security service provider will be able to guide you.

Business – Think about what type of support your business needs. A good provider will be able to create a bespoke package for you based on the type of business or businesses you own, and how you operate.

Best Practice – If you’re new to security services, then a good provider will be able to talk to you about security best practice for your business. For instance, if you own a number of retail stores, they may talk to you about hiring a team of retail security guards who can monitor each of your stores or rotation, depending on size or footfall.

4/ It’s good to talk

To really get the best out of your security service provider, you need to talk to them regularly. They’ll be able to help redesign your bespoke package as and when you require it to ensure that you, your business and your people and premises are fully secured. As professionals in their field, they will be able to guide you on the best course of action to deliver a high quality service to you. Regularly reviewing your security provision will ensure that you’re one step ahead of not only risk of criminal activity, but also your competitors.

Not sure what type of security service you need? Find out more about total security services.

5 top tips for selecting a Close Protection Officer

Protecting high profile VIPs might feel like a scene from a Hollywood movie, but in reality, expert, highly trained and professional close protection officers are worth their weight in gold!

Offering total protection against planned and unplanned threats, a close protection officer will protect their client against the threat of assault, kidnappings, loss of confidential information, and terrorist attacks.

It can be daunting trying to find the right type of close protection officer that you or your client requires. We’ve put together five top tips for you:

  1. Do I need close protection?

If you or your clients are high value, high profile VIPs, celebrities or dignitaries, then the answer is most definitely, yes! It’s not only royalty or movie stars that have bodyguards or a close protection team but anyone who requires additional protection against outside threats.

Look at it this way, if you have the latest and most expensive smart phone you’re more likely to insure it and buy a snazzy cover to protect it if gets dropped on the floor or gets stolen. If you’re still sporting a Nokia 3310, then the likelihood is that you won’t be spending time protecting it.

  1. What type of close protection should I look for?

We would always advise looking for a close protection officer who has been extensively trained and is SIA licenced. The best type of officer would be someone discreet and professional, who understands what their client needs and is both proactive and reactive when situations arise.

  1. What does a close protection officer do?

In the simplest form, a close protection officer looks after high profile clients, VIP, and dignitaries. Their job can range from typical bodyguard duties to pre-planning security at events, liaising with event management staff, managing security at home or whilst travelling, vehicle, room and venue searches and day to day activities. 

  1. What training for Close Protection Officers go through?

Most close protection officers are selected based on their exemplary military and service backgrounds. Those who look after members of the Royal Family or Heads of States often start their careers in the military and then move into looking after high profile VIPs and dignitaries completing specialist training throughout their working life. They will usually stay working within the same team until they retire or decide to move on.

Close protection officers who look after business figures, high profile clients, VIPs and celebrities will need to undertake extensive training and get their licence from the SIA. An SIA licence lasts for three years and costs £220. The SIA website has some useful information on how to become a close protection officer. 

  1. Where can I find an experienced close protection officer?

The best place to source experienced close protection officers is to look for companies that offer total security services. Larger companies will often pay more attention to train their staff and ensure that they have the correct skills, experience, and licences.

No matter your budget, we would always advise that you seek SIA-licenced close protection officers from a reputable security company that offers the highest level of experience, skills, and discretion.

Find out more about close protection officers.

Why corporate security matters

In an age where everything is accessible at the touch of a button or accessed remotely, something as simple as corporate security can often be overlooked. And as the old adage goes “prevention is better than cure”, and we like to think the same can be said for corporate security services. It’s better to prevent a potential security risk, then it is to try and work through the issues when a problem sets in!

Seen by some businesses as a ‘nice to have’, corporate security is so much more than just fancy security guards patrolling your premises. In fact, corporate security should definitely be a staple for all businesses looking to protect not only their staff and premises but also protect against loss of confidential information.

In recent years, corporate security has seen a resurgence and many businesses across the UK are seeking guidance from total security experts in creating bespoke security packages that fit the needs and requirements of the business or businesses.

Still not sure why corporate security matters? We’ve put together some FAQs below:

 

So why is corporate security so important to businesses?

A similar trope would be, “how long is a piece of string?”, the only way corporate security can truly be quantified is when a potential threat isn’t a risk to a business. For instance, a highly trained and experienced corporate security team would be able to plan for all potential threats and risks to a business and/or people and premises, and, would be able to stop these issues from becoming major problems.

Without a proper security provision, a business would be in immediate threat from loss of confidential information, break-ins or damage to premises etc. As we’ve previously said, “prevention is better than cure”!

What does an effective corporate security team look like?

No, we’re not going into the great detail of the uniforms they might wear, instead, let’s look at what duties a professional corporate security team typically perform. Duties can range from the following:

  • Front of house reception
  • Vehicle searching
  • Patrolling the sites inside and out
  • Access control
  • Dealing with alarms
  • Monitoring of CCTV
  • Plus much more…

And it goes without saying, that a professional security provision will also be in uniform, so they not only offer a visual deterrent but also stand out among the crowd.

What training is required?

To ensure that the best service is achieved, corporate security staff need to be highly skilled and experienced. Most reputable security services companies won’t hire staff unless they are fully SIA Licensed. So the same should go if you’re hiring – always ensure that your security staff is properly licensed.

How should I choose the right corporate security service?

We recommend two main tips for selecting the very best security staff, no matter whether you require 24/7 ongoing security or a short-term security solution:

  1. Check that the company is reputable. One of the best ways is to find out how they vet and train their staff. Are they fully SIA Licensed? Do they pride themselves on continuous professional development? And what types of services do they offer, are they specialists in one area or do they offer a total security service?
  2. Read the client testimonials. We find that this is an effective way of ensuring that people are happy and confident in the service being provided.

Security matters, and in particular, corporate security matters. If you’re serious about business, then this is definitely one element that shouldn’t be overlooked!

The Benefits of Mobile Patrol Services

Mobile Patrol Services versus Manned Static Guards

As far as comparisons between the type of security provision your business should invest in, this one is definitely up there with CCTV and guard dogs!

Depending on the size of your business will depend on the type of security provision that you require. It also depends on the type of business that you operate. If for instance, you operate a warehouse or logistics depot, you may prefer to have an onsite, manned static guard provision – a dedicated security operative or team who will look after your business and premises 24 hours a day, seven days a week.

But what if your business is smaller? Is it worth hiring a manned static guard? Well, probably not and that’s where the benefit of a mobile patrol services comes into play.

For businesses that require a security operative to check on their premises out of hours, or to be on call to check on any signs of disturbance, a mobile patrol security operative is the best option. And for those looking after their budgets, but who still require a dedicated security service, this provision can give you total peace of mind.

 

What do mobile patrol services do?

This is a slightly loaded question and should probably be ‘what don’t mobile patrol services do?’, as the role is incredibly varied, depending on the business in question. In a nutshell, mobile patrol services usually include the following tasks:

  • Locking and unlocking premises
  • Setting alarms
  • Checking access points
  • Ensuring the building and premises are secure
  • Liaising with maintenance staff and contractors
  • Out of hours checks on all business premises
  • Random patrols to avoid detection by intruders
  • Monitoring activity and reporting any potential security issues or health and safety issues

When selecting a mobile patrol service, you should always choose a professional and reputable business that specialises in total security services and who can provide you with fully SIA licensed and highly experienced team who can plan, implement and manage your security needs. Don’t forget to check their customer testimonials to give you an insight into how they look after their customers!

Regardless of the size of your business, a mobile patrol service offers you peace of mind, ensuring that your people, product and premises are safe and sound.

The Rise of CCTV

Here’s a question for you. Which country has the most CCTV cameras per head? If Control-Roomyou were thinking the USA, China or Japan, you’d be wrong. It’s actually the UK! That’s right, according to those in the know, there are approximately 2.5 million CCTV cameras in the UK alone, and that makes up almost 20% of the world’s cameras. Incredibly, though, it’s thought that there is apparently one CCTV camera for every 14 people.

What does CCTV stand for?

CCTV stands for Closed Circuit TV and these surveillance cameras are used by security services, businesses, domestic properties across the country.

Do I need CCTV?

For those who want to know that they are fully protected from criminal activity such as thefts, criminal damage, intruders etc., CCTV plays a huge role. It’s been proven to be a highly effective form of deterrent and more and more businesses are looking for SIA approved companies offering security services to manage their CCTV provision. It’s fast becoming one of the most sought after security service in the UK.

Some total security services companies will also provide a 24 hour monitored CCTV service. This means that highly trained and experienced staff will monitor the camera footage and also inform you if any alarms on your property have been triggered.

If you’re interested in getting CCTV for business use or even domestic use, you’ll want to find a reputable security company who can install and manage the CCTV on your behalf. Ideally, you’ll want to work with a company that can offer you a range of security services, such as CCTV, key holding, manned guarding and mobile patrol services. Each of these areas works in conjunction with the other.

Having the addition of CCTV as part of your security provision makes perfect business sense to ensure that your livelihood is protected from the outside, in.

SIA Self-Service Licence Renewal

The SIA are introducing a new on line self-service licence renewal and licence application service. This means only SIA approved companies can submit licence applications. There will be two levels Licence Management LM and Licence Assist LA. With LM the SIA licenced company will undertake identity checking.

Training providers will still support a successful individual in completing their SIA licence application, however the individual will submit their application and create a personal online account, all SIA licence holders will be required to create a personal account by using an existing email address or creating an address.

This is aimed at providing a faster licence application and renewal service, keep individuals informed and up to date.

It is important to renew your licence in good time, notify the SIA any changes of address, loss/theft of SIA licence, as it could affect your ability to work in security.